Finding The Right Staff

Call Center staff are often the first and only human contact for consumers and clients. That’s why finding the right staff is so important. Whether you are looking for technical support, concierge service, or account representatives - Stafforward knows the unique skillset each job requires and knows how to find the right people for the work. 

Here are some of the roles we staff for: 

  • Virtual Assistants
  • Customer Care Associates
  • Help Desk Staff
  • Call Center Support
  • Concierge Associates
  • Customer Service Managers
  • Technical Support Specialists
  • Account Representatives
  • Client Service Specialists
  • Telemarketing Sales Representatives
  • Customer Retention Specialists

Tech has transformed the world of business and will continue to do so. We know you need staff that can use your technology from day one. Even if you have specialized needs, Stafforward can find candidates that can step in right away. Whether you just need someone familiar with the Microsoft Office tools, or something as specialized as CAD software - we can find the candidates you need.

Stafforward finds candidates who know how to communicate with our clients. We make sure that candidates don’t just fit your technical requirements, but your cultural ones as well. Someone who can step in and be part of the team right away. We take the time to talk with you about what you need, and we find someone who will fit well with your team. We aren’t a plug-and-play staffing firm - we take the time to find the right candidate for you and your organization.

Stafforward has diversity in its DNA. We have experience finding diverse candidates for your positions, to make sure your candidates reflect the communities you want to serve. We are a black-owned business and certified minority supplier in the U.S. and Canada. We also hold these values in our own company, and we bring that same spirit of diversity, equity, and inclusion to our work for you.